Westlooks philosophy is honest operation, and our hair extensions are 100% quality guaranteed.

Any problem about Westlooks hair extensions quality, we’ll always obligatorily resolve it within the shortest time.

For the problems of hair origin and hair level, we’ll ask for 100% return and exchange.

For the tangle problem, 100% return and exchange.

For color difference, if it is over the reasonable range, 100% return and exchange.

For other problems about clips, or keratin, etc, we will also resolve them till clients are 100% satisfied.

In a word, you’ll not loss one cent no matter there is problem or not.

The reason we can make such commitment is because we have great confidence with our hair quality through 15 years experience on production and market.

What we hope clients to do is to check the hair quality as soon as the order is received, and to feedback us the problem at the first time when you get feedback from your clients or market. This is to assist us to resolve the problem within the shortest time.